Shipping policy
We currently are shipping within the US as well as the UK, Canada, Australia, Netherlands and Norway. For international orders, custom charges (if applicable) are not covered in the shipping rate.
Shipping charges will be calculated and displayed at checkout. Free shipping on US orders $100 or more will be automatically applied upon check out. Discount codes cannot be combined. Upon order confirmation, all orders will be processed in 5-7 business days (excluding holidays).
Shipping & Order Issues
All orders are shipped via USPS. Once an order has been dropped off with the carrier, any delays, loss, or delivery issues are outside of our control.
Both shipping options include USPS insurance. If you experience delivery issues (such as delays, missing, or lost packages), you may file a claim directly with USPS or open a service request to locate your package.
If your order arrives damaged or with an issue, please contact us within 14 days of delivery by emailing hello@mainstreettourist.com.
Issues reported outside of this 14-day window will not be eligible for replacement, repair, or refund.
In the event an incorrect address is entered when purchasing a product and associated shipping label is scanned by USPS for shipment, the client will be responsible for any cost associating with generating a new shipping label to the correct shipping address.
Main Street Tourist is not responsible for lost or stolen packages.